Free CMQ/OE Practice Test
1. One impediment to leading to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, instead of because of any fundamental areas of the experiment. This is what’s called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational components of which of those management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The information management approach in which individuals add their knowledge into a common storehouse (such as a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), but it also uses many tools which aren’t a proprietary section of the methodology. Which of those outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache method of business processes is known as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at the factory called Hawthorne Works during the early section of the 20th century. The analysis found that when workers know they’re being monitored within the cmq oe essay questions, the results in the experiment are generally different than those achieved by workers taking part in an identical experiment who will be unaware that they are being monitored. Sometimes the real difference is positive, and sometimes the real difference is negative, but when workers know they’re being observed within the experiment, the results in many cases are skewed, which have to be considered.
2. B: Human relations management. Abraham Maslow’s theories are foundational towards the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which a lot of people have called a pyramid. At the bottom would be the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow considered that just isn’t possible for folks to own purpose of meeting their more impressive range needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach in which individuals add their knowledge into a common storehouse (such as a database) is known as a codification strategy, or push strategy. Another answer option is all instruments or strategies frequently used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, will be used as part of the Five Whys method of progressing to the foundation of an problem. The diagram concept was made by Kaoru Ishikawa, in fact it is frequently used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache method of business processes is known as the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually found in the appearance of employee training programs.
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