Decanting tenants a fantastic procedure guide


Every time a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the great number of displaced tenants inside the impacted area. The Housing Association required an urgent situation housing solution for the team which could provide:

• 24/7/365 use of comfortable, long term accommodations

• Flexible leasing terms and length of stay options

• Convenient locations in the impacted areas additionally,

to make certain costs were managed effectively, the corporation required a fix that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and the client.


The Housing Association required to secure a thorough emergency housing solution that will reduce costs and streamline the billing process and so the CATS team could focus on meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes and much more, surely could provide the Housing Association CATS teams with furnished apartments for an extended stay over 1 month. This solution offered several benefits, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotels, and identifying convenient options inside a specific location, your client was able to reduce staff overtime previously used on invoicing and processing, eliminate short term stay hotel taxes and worked with Jigsaw to barter exceptional leasing terms for (60 day) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the customer to further improve operating efficiencies by offering a single source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger apartments, full-size kitchens and separate rooms. This solution allowed the client’s employees to concentrate less about the stress and inconveniences linked to getting away from home for very long durations and more on fulfilling the displaced tenant’s needs.

• Enhanced access to data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features necessary for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw surely could help the client save a lot of time, money and resources. Consequently, the Housing Association possessed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To learn more about this example study or how Jigsaw perform together with you use a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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