Retailers, Distributors, small businesses are looking at building automation that allow for functions such as artificial intelligence (AI), robotics, heatmaps, and intelligent routing, etc. It looks like you are playing catchup. Time to change?
The time of the foreman walking around the warehouse with a clipboard in hand, cigarette in mouth shouting out orders are long gone. Let’s not start with you putting your hand up to say, “We don’t allow smoking at work anymore.”
At least a decade ago, this would be the quintessential warehouse operator’s daily scene. For those who missed it, this was even considered romantic.
Is there anything wrong with this image? It’s the almost-dirty word “manual” if you haven’t already guessed. It may not be four letters but it is a dreaded swear word in today’s warehouse and fulfilment world. Customers complain about missing items, clients go elsewhere, or worse, the swear word can be used to describe your facility.
We are seeing more retailers and brands investing in artificial intelligence (AI), robots, and other technologies. Science fiction? No, nightmare for those not moving in the same direction.
My friends in the warehousing industry and fulfilment business are talking about automation. We don’t mean the drinks vending machines.
Automating your business is a serious consideration. Just like how your customers such as the distributors, the retailers and the brands are moving up the technology chain, you should at least catch up quickly.
First, let’s look at keeping your customers updated; in real-time, anytime. This means setting up what is called a customer portal. They will pay a lot to have your space, and they look forward to receiving the next shipment when they arrive. As organizations running a living, breathing business, they need to know how much inventory they have and where it’s stored. It is essential to have accurate and real-time information about all of this. It is crucial to be accurate and fast with consumer trends constantly changing.
Mobile barcode scanning
An electronic device can register a wide range of data simply by scanning the SKU. This is extremely useful. It is immediately stored in the system, unlike old-school paper recording where errors by the person recording it and losing the sheets of paper is a real thing. Imagine being able to pull out data on demand or sharing it with customers instantly – the machine helps you do that.
How many times have you heard people say, “Have I billed company X or not?” Billing not made means not charging for services rendered. Paying in cash is more expensive than not getting paid. Automated billing ensures that the machine does not forget and sends reminders to you if payment is not received.
Be prepared for a flood of orders
Your customers are swiftly moving into omnichannel or multi-channel distribution. If business is strong, an increase in order processing will strain your resources. Orders that rise by more than two hundred percent will cause chaos.
WMS will help you prepare for large volumes and inventory allocations. You’ll be grinning from ear-to-ear when the money rushes in – rather than pulling your hair out just trying to cope.
Like the Dutch building levees in anticipation of the big floods, you too should get digital help to prevent being drowned by the “big event”.
More info about warehouse management system check out this web site.