Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s no surprise that inventory discrepancies are going to sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Generally, it’s your responsibility to identify occurrences that qualify for Amazon FBA reimbursement and submit the right claims. The full process is difficult and time-consuming. Also, remember that claims for almost any of those errors must be filed within 18 months with their occurrence.
The guide stops working what Amazon FBA reimbursement is, and how you’ll be able to most easily recover money that’s rightfully yours.
Kinds of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to acquire lost in the course of shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Unpleasant, the only way to make certain what’s occurring inside your inventory is always to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse as well as in the path of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center to the customer
On the way to fulfillment center
Missing in fulfillment centers within the past Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid
Returned Not Refunded after 45 Days: customer received your money back, but would not return the product
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Two months: customer granted very to the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement in the event it does. Inside your know for sure is always to continually track inventory in your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It is a personal responsibility to find out if such fees are overcharged and provide proof in an Amazon are convinced that supports lower product weight and dimensions.
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