Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s unsurprising that inventory discrepancies will certainly sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the requirements for Amazon FBA reimbursement.
For the most part, it’s your choice to recognize occurrences that be eligible for Amazon FBA reimbursement and submit the correct claims. The whole process is hard and time-consuming. Also, remember that claims for just about any of such errors must be filed within Eighteen months with their occurrence.
The following information breaks down what Amazon FBA reimbursement is, and the way it is possible to most easily recover money which is rightfully yours.
Types of Amazon FBA reimbursements
The 5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to have lost during shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the only way to make certain what’s going on inside your inventory is usually to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse plus the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
En route from the fulfillment center for the customer
On the way to fulfillment center
Missing in fulfillment centers within the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit helps you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a refund, but did not return them
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after 60 days: customer granted an exception towards the refund policy after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement in the event it does. The only way to know for sure would be to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s your responsibility to ascertain if such fees are overcharged and provide proof in an Amazon report that supports lower product size and weight.
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