Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s no surprise that inventory discrepancies will sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges qualify for Amazon FBA reimbursement.
In most cases, it’s your responsibility to distinguish occurrences that qualify for Amazon FBA reimbursement and submit the right claims. The complete process is hard and time-consuming. Also, observe that claims for any of these errors should be filed within 1 . 5 years of their occurrence.
This informative guide breaks down what Amazon FBA reimbursement is, and just how you can most easily recover money that is certainly rightfully yours.
Types of Amazon FBA reimbursements
5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to obtain lost during shipping or misplaced inside the warehouse. Another common cause is inaccurate barcoding. Largest, the only method to make sure what’s occurring within your inventory is usually to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse as well as in the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center to the customer
To fulfillment center
Missing in fulfillment centers within the last Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but didn’t return an item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after Sixty days: customer granted different for the refund policy following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement if it does. Inside your be positive about this would be to continually track inventory in your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It is your responsibility to ascertain if such fees are overcharged and still provide proof in an Amazon are convinced that supports lower product size and weight.
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