Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s wonder that inventory discrepancies are going to sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges are eligible for Amazon FBA reimbursement.
Typically, it’s your decision to distinguish occurrences that be eligible for Amazon FBA reimbursement and submit the right claims. The whole process is tricky and time-consuming. Also, remember that claims for almost any of these errors must be filed within Eighteen months of their occurrence.
This informative guide breaks down what Amazon FBA reimbursement is, and exactly how you are able to most easily recover money that’s rightfully yours.
Types of Amazon FBA reimbursements
The 5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to have lost for the duration of shipping or misplaced inside the warehouse. Another common cause is incorrect barcoding. Awkward, the only method to make certain what’s taking place with your inventory would be to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse plus the course of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
On the way from the fulfillment center on the customer
To fulfillment center
Missing in fulfillment centers within the last Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received a refund, but failed to return them
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned after which damaged
Return after 2 months: customer granted different to the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or get rid of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement when it does. Inside your know for sure is always to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It is a personal responsibility to discover if such fees are overcharged and still provide proof in the Amazon declare that supports lower product weight and dimensions.
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